I have a new Mac. I want to transfer my 1Password from old computer to new one
I am in Amsterdam, Netherlands. I have had 1Password since day one of your operation. I just recently changed to new Mac. Long ago I bought 1Password family package. Because I pre-signed up for my daughter, now my log-in is mixed up with my daughter account password. Can you please help me.
Too many passwords and I go crazy with each specific requirement to fill in the password. Apple is the worst, you CAN'T go back to use the same password ever in lifetime. And if you enter too many times, it will lock you out or you have to create another password.
I would prefer someone walk me thru on the phone.
1Password Version: 6.2
Extension Version: 4.5.5
OS Version: 10.11.4
Sync Type: Not Provided
Referrer: kb:faq, kb:teams-families-migrate
Comments
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Hi @thysi,
I'm sorry to hear that you're having trouble with passwords right now, and we'd be happy to help you get sorted out. If you'd prefer to talk one-on-one instead of through the forums, we can certainly move this conversation to email. You can reach us at support@agilebits.com.
Whether you choose to continue the conversation here or via email, we will need a bit more detail on where things are getting tangled up for you.
Because I pre-signed up for my daughter, now my log-in is mixed up with my daughter account password. Can you please help me.
Could you go into a bit more detail here? Is your sign in to 1Password Families mixed up with your daughter's? Or are your 1Password items mixed in with hers? Once we know better where things are not working, we'll be able to get it straightened out. :)
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