items on website not showing in android app

aldenm
aldenm
Community Member
in Android

i have several credit card items that are not showing on the android app. Tried syncing and the android app says there is nothing to sync.

1Password Version: 6.3.1
Extension Version: Not Provided
OS Version: Android
Sync Type: Not Provided
Referrer: forum-search:items on website not showing on android app

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @aldenm: I'm sorry for the trouble! We've recently made some improvements to 1Password Families/Teams behind the scenes and released an update to 1Password for Android to work better with these changes, but you'll need to re-login to your account for them to go into effect. Just select 1Password Settings > Accounts and remove it there, then add it again and you should be all set. I apologize for the inconvenience, but part of the reason we've made these changes is to avoid this step being necessary in the future.

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