Account Key and Password not working correctly

Chigger
Chigger
Community Member
in Families

Dropbox stopped syncing on iPhone 6, so deleted 1 Password app to reinstalled.
Afterwards 1Password for MAC continued work great no issues. But still cannot connect iPhone now even for the 1Password individual acct.
!Password recovery makes you use an account key and use a family account, the account key and the password assigned do not work together.
Maybe a better idea could have been to create a migration app.... sometime outthinking the problem is what engineers do.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Account Key

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Chigger: I'm sorry for the confusion! We definitely don't want you to "outthink the problem"! :dizzy:

    1Password for iOS certainly doesn't "make" you use an Account Key. In fact, you'll only have one if you've signed up for a 1Password Families (or Teams) subscription. And it sounds like you haven't, since you're using Dropbox.

    In that case, just choose "Use without an account", and then you can connect it to Dropbox to sync your data from 1Password for Mac instead. I hope this helps! :)

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