Fingerprint sensor not working on Mokee rom

girtsn

When trying to enable fingerprint unlock option, getting
"Fingerprint unlock could not be enabled because an error occurred: java.security.InvalidAlgorithmParameterException: java.lang.IllegalStateException: At least one figerprintmust be enrolled to create keys requiring user authentication for every use"

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1Password Version: 6.3.2b3
Extension Version: Not Provided
OS Version: Android 6
Sync Type: Not Provided

saad

Thank you for reporting this error, @girtsn. The error indicates that you do not have any fingerprints enrolled for Fingerprint Unlock on your device. If this is the case, please add a fingerprint by going into the Security section in the Settings app.

Please try enabling Fingerprint Unlock in 1Password after that and let us know if that works! Thanks.

girtsn

fingerprints are enrolled

saad

Thanks for confirming that. It sounds like this might be an issue with the ROM you are using. Does other fingerprint enabled apps work on your device?

girtsn

Yes, I tested with https://play.google.com/store/apps/details?id=com.getkeepsafe.applock and it is working, so definately not an issue with ROM.

peri

Thanks @girtsn. I'd like to ask you to create a Diagnostics Report from your Android device:
https://support.1password.com/diagnostics/android.html

Then attach the entire file to an email to us: support+android@agilebits.com

Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

A short note here once you've sent the Report in will help us to keep an eye out for it. :)

Once we see the report we should be able to better assist you. Thanks in advance!

girtsn

diagnostics report and logcat sent

peri

Thanks! We'll take a look and get back to you. :) ref: VFT-31745-115