I cannot see the sync tab on preferences and hence cannot sync across devices
I have recently downloaded 1Password and begun using it on the various computers and devices I own or use regularly.
I am keen to sync across these devices with either iCloud or Dropbox but when opening the preferences for 1Password there is no Sync tab. All the instructions suggest to click on this as one as one of the key steps but clearlyI cannot do this. I have downloaded the latest versions of all software I am using or attempting to use.
Can you please suggest a different course of action.
Thanks
1Password Version: 6.3.4
Extension Version: Not Provided
OS Version: 10.12
Sync Type: Dropbox
Referrer: forum-search:syncing
Comments
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Hi @Liamulator! Welcome to 1Password. :) I'm sorry for the confusion about sync. There's no need to set up sync when you have a 1Password account. All you have to do to get your passwords on other devices is sign in to your account. You can even do it from 1Password.com on a device that doesn’t have the 1Password app installed. Hope that helps clear things up!
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having trouble syncing...
went to 1password.com
login
my.1password.com is a blank page0 -
@MikeMcD Sorry for the trouble. Is my.1password.com a blank white page for you? If so, that issue may be due to a certificate chain problem where certificates show as revoked in your browser and the browser can't securely communicate with our server. The workaround at the moment is to use Firefox instead of Safari or Google chrome. Please try rebooting your computer as well. If that doesn't help, let us know what operating system you are using so we can suggest some other things.
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that blank page was on iOS Safari.
signed into iCloud on both devices... same Apple ID... does not sync
shows 79 items in OS X and 12 in iOS.
sent troubleshooting data, waiting for reply.
thanks.0
