1Password for Mac silently quits on attempt to pair it with Chrome extension

SergeyK
SergeyK
Community Member

When clicking on 1Password button in browser, the extension opens a new browser tab with attempt to pair with desktop application.
Desktop application starts and immediately quits (supposedly silently crashes).

If I keep desktop application open already, then it quits anyways on attempt to pair with extension.


1Password Version: 6.5.2
Extension Version: 4.6.2.90
OS Version: 10.12.1
Sync Type: my.1password.com
Referrer: forum-search:Chrome extension

Comments

  • SergeyK
    SergeyK
    Community Member

    I tried to reinstall extension and reboot several times, I really need support.

    Probably it happened after I deleted my local vault from application ("Delete Vault"), now I'm using only cloud account.

  • SergeyK
    SergeyK
    Community Member

    Thanks for prompt support.

    It was fixed by itself.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @SergeyK,

    I'm sorry you were having a problem with the 1Password extension! I don't know why the main app was crashing when the browser authentication window opened in your browser, but I'm glad it seems to be working correctly for you now.

    Hopefully it keeps working, but if for some reason you run into more problems with 1Password, please don't hesitate to let us know - we're always happy to help. Have a great weekend! :)

This discussion has been closed.