1password is unable to autofill password for popup window

snimavat
snimavat
Community Member
edited December 2016 in 1Password in the Browser

So i have saved password for a bank site -- when i try to login, the site opens the login window in a popup without addressbar/toolbar or any other buttons, the site has disabled the copy/paste using javascript and there's no way 1password would autofill this form. and i am forced to type the password every time.

When the login popup is open, even if i open 1password mini and click the correct login details, it wont fill the password.

What's the solution here..

Browser: safari

update:
Removed the bank login url from here for security reasons, will send it to support email.

1Password Version: 6.5.2
Extension Version: Not Provided
OS Version: OSX ELCapitan
Sync Type: Not Provided

Comments

  • matthew_ag
    matthew_ag
    1Password Alumni

    Hello @snimavat,

    Many thanks for contacting us - I'm glad we were able to help by replying to your support email.

    Just for anyone else looking for an answer for this, using the shortcut ctrl + shift + p allowed @snimavat to fill in his login information into the pop-up window.

    Best regards,
    Matt

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