creating new vaults

StanBham
StanBham
Community Member

even though I think I signed up for a Family plan, I don't seem to have the option to create new vaults. I have read the support article that says I just click on the option for new vault, but I can find no such option. what am I missing?


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Comments

  • Roman
    Roman
    1Password Alumni

    Hi @StanBham. Thanks for getting in touch. I just checked the email address you used to sign up here on the forum, and it doesn't seem like there's a Family plan associated with it. If you may have used a different email address for signing up for the Family plan, please contact us via email and I'll be happy to look into this some more. Please report back the support ID you received after you submitted your email so I can quickly find it. Thanks! :)

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