1Password icon is in Chrome toolbar but nothing happens when I click on it.

johnnaismith
johnnaismith
Community Member

Nothing more to say.


1Password Version: 6.6.3
Extension Version: 4.6.3.90
OS Version: OS X 10.10.5
Sync Type: Not Provided
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Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @johnnaismith,

    I'm sorry the extension isn't working in Chrome!

    In case you haven't already seen it, this knowledgebase article may help to solve the problem: If the 1Password extension isn't working in your browser

    If you try all the applicable troubleshooting steps in that article but still have the same problem, what version of Chrome are you using? Has the extension ever worked for you in Chrome? If so, when did the problem start? Have you tried the extension in other browsers (and if so, does it work)?

    Thanks! :)

  • johnnaismith
    johnnaismith
    Community Member

    I didn't do anything different, but it's now working Drew. Strange.

  • Drew_AG
    Drew_AG
    1Password Alumni

    That's great news, @johnnaismith! Thanks for letting us know it started working correctly. Hopefully it keeps working well for you from now on, but don't hesitate to let us know if you run into other problems or have questions about 1Password. :)

This discussion has been closed.