1Password Mini search issue

ronenronen
Community Member
edited April 2017 in Mac

Hi.
After updating to ver 6.7 , The 1Password Mini didn't find a login
Please see printscreens .

Search results in 1PMini doesn't find the login Phoenix

And not the same menu - appearence .

After login to the website , It can be found ok

Theses logins are in the main 1Password APP

My versions ...


1Password Version: 1Password Version 6.7 (670008) Mac App Store
Extension Version: 4.6.4
OS Version: 10.12.4 Sierra
Sync Type: iCloud

Comments

  • ronenronen
    Community Member
    edited April 2017

    PS
    Even uninstalling and reinstalling the extension - the issue persist .

  • ronenronen
    Community Member

    Thanks for forward my question to this forum section !

  • AGAlumBAGAlumB
    1Password Alumni

    @ronen: Thanks for reaching out. I’m sorry for the confusion! What URL is your browser at in the first screenshot, and what are the URLs saved for the "ynetPhote" login shown there, and also your "phoenix" logins? I suspect that's the key. Thanks in advance! :)

  • ronenronen
    Community Member
    edited April 2017

    Hi brenty.
    Thanks for replying
    The first screenshot URL is
    https://yphoto2016.ynet.co.il/Home/Winners

    phoenix" login is a **different **login

    https://myinfo.fnx.co.il/Fnx/MyZone/Registration/Registration

    not the same websites

    before updating everything was ok

    please also see the different popup menus

    From 1 Password app

  • AGAlumBAGAlumB
    1Password Alumni

    @ronen: It does sound like there's a bug here, but I can't for the life of me figure it out yet. I tried saving similar logins for both sites and then searched to try to reproduce what you're seeing. I am able to get the "phoenix" login by searching in 1Password mini though. I wonder if there's some sort of character encoding issue here. If you duplicate the "phoenix" item and change only the name of it using standard ASCII characters, are you able to find it in a search in 1Password mini? We'll get to the bottom of this!

  • ronenronen
    Community Member
    edited April 2017

    What is standard ASCII characters ?
    Can you advise me what new name to change ?

    PS , Changed to** ynetphoto**

    Still a bug

  • ronenronen
    Community Member

    ???

  • rickfillionrickfillion Junior Member

    Team Member

    Hi @ronen,

    Can you confirm that without actually signing in to the website from 1Password that if you manually navigate to that URL and then click the button to bring up the 1Password extension that the item ends up showing the right item?

    I suspect that what you're running into is a bug we have filed here as OPM-4963 which can cause inconsistent results to show in 1Password mini.

    Rick

    ref: OPM-4963

  • ronenronen
    Community Member

    YES.

  • Drew_AGDrew_AG
    1Password Alumni

    Thanks for confirming, @ronen! I'm glad Rick recognized this as a known issue. It's definitely a strange one, and I apologize for the inconvenience! I don't have a timeframe for when it will be fixed, but I'll let our developers know you're also running into this bug. Aside from that, I hope you've been enjoying 1Password. :)

    ref: OPM-4963

  • ronenronen
    Community Member

    Thanks.
    1P is the most loved software I have .
    What's more to say ?

  • Drew_AGDrew_AG
    1Password Alumni

    Awesome! I'm really happy to hear that - we want our customers to enjoy using it as much as we love making & supporting it! :)

This discussion has been closed.