Read first: Previous version support information

Document upload doesn't work

TravelSD
TravelSD
Community Member
edited April 2023 in 1Password 7 for Windows

I tried to upload a 750K JPG to a Document object, but it did not work. I clicked on save multiple times, but nothing happened. No errors, no messages, just no save action.

1Password Version: 6.6.416d
Extension Version: Not Provided
OS Version: Windows 10 x64
Sync Type: Not Provided

Comments

  • MikeT
    MikeT

    Hi @TravelSD,

    Thanks for reporting this. I did the same thing here and it uploaded okay, so there's something specific to your setup.

    Please use this guide to generate the 1Password diagnostic report and email it to us at support+windows@agilebits.com. Also, in the email, include the link to this thread along with your forum username, so that we can connect the email to this thread.

    Let us know here when you've sent it, so we can confirm we got the email.

  • daniefer
    daniefer
    Community Member

    This has happened to me too. Just wanted to report it again here. I will be emailing the report to the support email above.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @daniefer: Thanks! I see that we've received your email, so we can continue the conversation there. We'll take a look at the diagnostics and get back to you shortly! :)

    ref: KDL-53727-754

This discussion has been closed.