Having trouble setting up on a new android phone, secret key is invalid. Please help

Abugge
Abugge
Community Member
in Android

I am using a string begining with OPW4... as my secret key. Is this the right info?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows 10 and Android 7.0
Sync Type: Not Provided
Referrer: forum-search:Having trouble setting up on a new android phone, secret key is invalid

Comments

  • peri
    peri
    edited May 2017

    Hi @Abugge. The OPW4... key you have is a licnese key for 1Password 4 for Windows. The Secret Key is a key that's used for signing into our hosted subscription accounts. Have you signed up for a 1Password account at https://1password.com/sign-up/? If not, then you won't have a Secret Key.

    If you have signed up for an account, you can find tips on locating your Secret Key here in our knowledgebase. Otherwise, you'll need to either sign up and migrate your data, or sync your data using a third party service like Dropbox.

    I hope that helps! Let us know if you have more questions.

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