Saving , Fill in , Extension

Matt72
Matt72
Community Member
in 1Password in the Browser

Hi,

I have a safari. Since the last update today, I cant fill in log in informations in my browser. Also, I cant install the extension, because clicking on the icon after the download, doesnt open the installator. When I try to fill in my login data in a website, the option of choosing this, by clicking the right mouse butten, doenst appear anymore

Regards
Matthaios

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
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Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Greetings @Matt72,

    Can you try the following for us please.

    1. Restart your Mac. I'm assuming Mac given you mentioned Safari.
    2. Open 1Password and unlock your vault.
    3. Open Safari.

    Are you prompted to authorise/pair the extension with 1Password? If you are our page If you see "1Password requires authorization" in your browser will give you an idea of what to expect if you haven't seen this before.

    If that doesn't help please let us know.

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