Unknown error: The request response is empty
Hi Support,
We have received the below errors Monday morning (GMT+10:00) and this morning (GMT+10:00):
The issue seems to resolve itself after a while. It is affecting multiple 1Password users.
Using Chrome Version 62.0.3202.75 (Official Build) (64-bit).
Please assist.
Thanks,
Andrew
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: macOS 10.12.6
Sync Type: Not Provided
Referrer: forum-search:Unknown error: The request response is empty
Comments
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Hey there @andrewMP
It appears that 1Password was down for 7 minutes on 10/30 as you can see here: https://1password.statuspage.io/Is the issue still occurring on your end?
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Thanks for the feedback @Thelauffer.
Yes, the service has been available for a couple of hours now. I'll refer to the status page going-forward.
Cheers,
Andrew
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Glad you're up and running now. It's never fun when you can't access your passwords.
Have a good one :)
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Sorry for the trouble there. We had some trouble earlier and had to take things down for a bit to fix some performance issues:
1Password.com server outage
Things are looking good, but we're continuing to monitor things and take steps to ensure it isn't necessary to have unplanned downtime again. Thanks for your patience. :)
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