1Password crashes on saving 4 line license key
Hi there,
I just got my Alfred license key. As soon as I add the 4 line license key, 1Password crashes. When I restart 1Password and trying to unlock it, all my Passwords are gone and it crashes again and again. Looks like the 1Password vaults is corrupt.
So, I had to restore from backup. Is this a known issue? What can I do?
1Password Version: 6.8.5
Extension Version: 4.6.12
OS Version: OS X 10.12.6
Sync Type: none
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@howdytom: Thanks for reaching out. I’m sorry for the trouble! I tried this here, and it doesn't seem to have anything to do with it being four lines:
No problem with that, so the devil's probably in some details you haven't provided:
- What kind of vault are you saving to?
- What's the format of the license key?
I'm wondering if there are special characters in it which are causing an issue for 1Password's standard text fields. Thanks in advance!
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sorry for the delay. I have't received a email notifcation.
What kind of vault are you saving to?
I am saving to the default primary vault.
What's the format of the license key?
Frankly, I don't know what format Alfredapp uses for the license key. I guess base64 (ASCII) encoding. There are no special characters included. Just lower-upper-case letters, numbers and slashes.
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I tried again to save the 4 lines license key. Before I’ve copied the key to a text-editor and than pasted it to 1Password. And guess what, it worked out! 1Password doesn’t crash. Maybe the Rich text format caused this issue. Really strange.
Thanks for your assistance.
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Aha, I think you may be right about the rich text. Thanks for checking, as it's something we can investigate. Glad to hear all is well for you now! :)
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