chris and scot

chrisandscot
chrisandscot
Community Member
edited January 2018 in Mac

I have a family membership. I have my license key and see it generating a onetime passcode. I 'preferences' i see an option to 'sign into your 1password account' ...what is this about? Also, I want to access the Emergency Kit, and don't know how.


1Password Version: 6.8.6
Extension Version: Not Provided
OS Version: OS 10.13.2
Sync Type: Not Provided
Referrer: forum-search:confused about account sign in on mac

Comments

  • MrC
    MrC
    Volunteer Moderator

    @chrisandscot

    I've removed your email address, so that it isn't harvested by web-bots (helps prevent spam).

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited January 2018

    @chrisandscot: Thanks for reaching out. I’m sorry for the confusion! It sounds like maybe you don't have a 1Password.com membership. You may be trying to login with a 1Password Account, but you will only have one if you've signed up for a 1Password.com membership. That’s the only way you’ll have a Secret Key or Sign In URL, or be able to access your data through 1Password.com. Instead, you can use 1Password without an account with your existing license.

    I've resent your license information via email, but keep in mind that your license is only valid for the version you purchased. So you may want to consider a 1Password.com membership, since it gives you access to all of the apps, the web interface, and does away with license management and sync configuration altogether — you simply login to your account to authorize a device and access your data. You can try it for free for 30 days to take advantage of all of its benefits.

    I hope this helps. Be sure to let me know if you have any other questions! :)

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