Sync failed, JoseException

neonb

Hi,

Just now when I started 1Password on my Android device, I got a notification about sync failing. Below is the full error message:

===
Syncing 1Password Accounts...
Begin sync... 14:06:32
Sending: [AUTH]
Response: [AUTH]
Parsing response [AUTH] ... Done.
Authorized to proceed with sync. Authenticating...
Sending: [AUTH_POST]
Response: [AUTH_POST]
Parsing response [AUTH_POST] ... Done.
[JoseException (Invalid key for AES/GCM/NoPadding) ]
Failed

Not sure if anything actually failed to sync.

---

1Password Version: 6.7.2
Extension Version: Not Provided
OS Version: Android 8.0.0
Sync Type: Not Provided
Referrer: forum-search:joseexception

peri

Hi @neonb. Thanks for getting in touch. :)

This error is usually temporary, and related to your network. Can you try syncing again? Are you able to sync now?

neonb

Hi @peri, sync has been working since. At the time of the error I was connected via my home Wi-Fi which is usually very reliable. Can't say for sure, of course.

AGAlumB

Glad to hear it! Thanks for the update. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)