2Factor Authentication

telephoneman
telephoneman
Community Member
in Families

Hello, I have just enabled for my 1Password cloud account the 2Factor authentication. What happens in case I loose the authenticator app with the code generator? Can you help me with that? Or is it like loosing the secret key - no chance?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • prime
    prime
    Community Member

    @telephoneman this is the idea I came up with shown here, and you can get ideas from it. Hope it helps.

  • telephoneman
    telephoneman
    Community Member

    @prime thanks but I mean what exactly can do support for me in case this happens

  • Ben
    Ben

    @telephoneman,

    If you are part of a 1Password Families membership another organizer on the account can assist you in recovering your account:

    Recover accounts for family or team members

    Individual accounts and 1Password Families accounts with only one organizer (where it is the organizer that has lost their credentials) cannot be recovered.

    Ben

  • telephoneman
    telephoneman
    Community Member
    edited April 2018

    So the 1Time password is same like the secret key - if you loose it you lost your data? (if you are not part of Family or Team)

  • Ben
    Ben

    Correct. But you posted this thread in the Families category. ;)

    Ben

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