Could not unlock 1Password: Please check your internet connection and try again
This is what I get when I click the 1Password icon in the toolbar on Firefox 59.0.3 (64-bit) in Windows 10.
If I type in my password anyways and and its correct and hit enter I just get the spinny cog and it never goes away. If I type in the wrong password and click login it will tell me its invalid. After I try with a valid password and get the spinny cog and then click off of it and then click it again its just a white box like this:
Also I would like to note I did try disabling all of my extensions to see if any are conflicting and it still didn't work.
1Password X is working fine in Chrome on the same computer.
1Password Version: 1Password X
Extension Version: 1.6.3
OS Version: Windows 10
Sync Type: Not Provided
Comments
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@digitalfiz: Thanks for reaching out. I’m sorry for the confusion! It sounds like you may be trying to use the Chrome version of 1Password X in an unsupported version of Firefox. You'll need to use a bare minimum of Firefox 60 and sign up for the beta version of 1Password X for Firefox. Give that a try and let me know if that helps. :)
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I did sign up and I'm using the xpi provided at https://discussions.agilebits.com/discussion/88910/use-firefox-join-the-the-1password-x-beta but I am only on 59.0.3 for Firefox. I will update it and see.
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Hmm it seems 59.0.3 is the newest version available for Windows 10 atm? https://www.mozilla.org/en-US/firefox/59.0.3/releasenotes/
On Ubuntu I do have 60.0beta https://www.mozilla.org/en-US/firefox/60.0beta/releasenotes/
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Ok so found the windows beta 60.0beta at https://www.mozilla.org/en-US/firefox/60.0beta/releasenotes/.
Installed it, verified it's installed, disabled and re-enabled 1Password X still didn't work. But When I uninstalled 1Password and reinstalled it then it worked.
Thanks for the help :P
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Indeed, sorry for the confusion there. That's why the email we sent out includes instructions and a link to the correct version of Firefox:
Before you get started, make sure you're using the beta version of Firefox. 1Password X requires Firefox 60 Beta or newer:
Glad to hear that you were able to get everything setup. Looking forward to any feedback you have on the beta. Thanks for participating! :)
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