1Password updater appears to freeze and stops displaying update progress

olivierdb
olivierdb
Community Member

An open dialog box appeared to advise that an update to version 7.0.2 was available. I've set updates to be carried out automatically. The extraction was triggered immediately from what I could see in the dialog box, but then nothing else was displayed to show update progress and the 1Password updater icon remained in the dock and did not terminate in a clean way. After 15 minutes, I opened 1Password to verify if the update had completed and visiting the "About" menu item it showed that the version was updated to 7.0.2. I ended up quitting 1Password updater manually from the dock icon.


1Password Version: 7.0.1
Extension Version: X 1.7.3
OS Version: OS X 10.13.4
Sync Type: 1Password.com

Comments

  • Corey_C
    Corey_C
    Community Member

    Hi there @olivierdb

    Due to the secure nature of 1Password, sometimes the auto-updater messes up a little. The easiest way to fix this is to download the current version manually from our website at https://1password.com/downloads/. Download 1Password from there and install it. That should fix the issue.

  • olivierdb
    olivierdb
    Community Member

    Update to 1Password 7.0.3 worked like a charm!

  • Lars
    Lars
    1Password Alumni

    @olivierdb - excellent! Glad to hear you're all set. :)

This discussion has been closed.