Authentication Error after version 7 upgrade

Community Member
edited May 2018 in Mac

After I upgraded to version 7 I keep getting [Fullname] Authentication Error prompt. The sign-in is always failing even if the email, key and master password is correct. I can successfully logged-in using a browser.

Did uninstalling version 6 caused this?

I can unlock 1password just fine, it just won't sync...

1Password Version: 7.0.1
Extension Version: Not Provided
OS Version: 10.13.3
Sync Type: Not Provided


  • Jacob

    Hey @alrightnow! I see you've emailed us as well so I'm going to respond to your message there. :)

    ref: MEE-51127-699

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