1P fills out wrong fields

JuliusH
JuliusH
Community Member
in 1Password in the Browser

Hi!
When I try to use the 1P extension for Safari to fill out the login in form on this website, it always fills in the right half of the website (where you can register for a new account). The fields on the left side however (that you are supposed to fill out to log in) remain blank.
Is there something I can do to fix this?

Thanks,
Julius

1Password Version: 6.8.9
Extension Version: 4.7.1
OS Version: macOS 10.13.5
Sync Type: Not Provided

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Greetings @JuliusH,

    1Password is indeed not being very right with that page. I believe I can help you work around 1Password's mistake though.

    1. Save this 1PIF (1Password Interchange Format) file to your Desktop.
    2. Drag the 1PIF file to the 1Password icon in the macOS dock.
    3. Follow the 1Password prompts to save and locate the item.
    4. Edit the item and replace the placeholder username and password with your real details. I've set up the initial item to not remember you but you can alter this as well if you prefer the site doesn't prompt you to log in. To do this click the show web form details button and alter the checkbox stored there to be enabled.
    5. Save.

    Do you find this modified item works and fills the correct fields?

  • JuliusH
    JuliusH
    Community Member

    Yes, it did! Thanks a lot. I don't know exactly what you (and later I) did here, but it works.
    Thank you for your help!

  • AGAlumB
    AGAlumB
    1Password Alumni

    Excellent! Thanks for the update. On behalf of lil bobby, you are most welcome! It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)

This discussion has been closed.