To protect your privacy: email us with billing or account questions instead of posting here.

Why doesn't my "Join your team" email link work?

Options
wabonce
wabonce
Community Member

I recently received an invitation to join my company on 1Password but the email link doesn't seem to correctly load. Can someone please help me get set-up correctly?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @wabonce: It's hard to say. We haven't had similar reports. Can you tell me which email client you're using, the OS version, and specifically what trouble you're having viewing it? You could also take a screenshot of this. To include it in your reply, simply click the document button in the top of the comment field, and select the file you wish to share:


     
    Just be sure not to post anything sensitive, as this is a public forum. Thanks in advance!

  • wabonce
    wabonce
    Community Member
    Options

    No worries. We just set up a new link. Thanks for the help!

  • Okay, thanks for the update @wabonce. If we can be of further assistance, please don’t hesitate to contact us.

    Ben

This discussion has been closed.