After a reboot, the master password doesn't open 1Password on iPad. Works OK on iPhone.

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Zigzag
Zigzag
Community Member

1Password for iOS on my new iPad Pro works normally using Touch ID, but after a reboot, I need to enter my master password, and it is not recognized. The same master password works fine in 1Password on my iPhone and worked fine on my previous iPad.

As result, after a reboot, I have to delete 1P, re-install it, and re-sync it via WLAN. Then, everything works fine till the next iPad reboot. Any idea what may be causing that? Everything else works fine on my iPad Pro, as I have done a clean install rather than restoring from the old one.

Thanks.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS
Sync Type: Not Provided
Referrer: forum-search:After a reboot, the master password doesn't open 1Password on iPad. Works OK on iPhone.

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  • Zigzag
    Zigzag
    Community Member
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    Hi,

    I solved the problem. Please, ignore the above question. Thanks anyway.

  • Ben
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    Thanks for the update @Zigzag. Glad to hear you were able to find a resolution.

    Ben

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