I have an individual account. Can I upgrade to a families account or will they be separate?

Is it possible to upgrade without losing all of my vaults? I am also subscribed through iTunes.


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Comments

  • Hi @lamborghini600!

    Yes, you can upgrade to a 1Password Families account without creating a new one :chuffed: You are subscribed through iTunes though, which means that the guys at 1Password will have to help you with this (you cannot convert an account directly when you have an active Apple subscription). They will be in touch soon :chuffed:

    I hope this helps!

  • MeekMeek

    Team Member

    Hey @lamborghini600, Yep! As Anap mentioned, you can definitely upgrade to a family account. In order to do so we'll have to continue over email - could you send us an email to [email protected]? Please include a link to this forum thread, and reply here with your Support ID that you'll receive in an automated email. That'll help us connect the dots.

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