Upgraded desktop to V7 - then IOS version said agilekeychain file cannot be found

Kengel
Kengel
Community Member
in iOS

Maybe this was a one time message - but once I updated OSX standalone to V7 I opened 1P on IOS12 and got an odd message saying 1password.agilekeychain file cannot be found in Dropbox - syncing has been disabled. 1password encountered a problem.

It seems to maybe have resolved itself but wanted to make sure there's nothing else I need to do..

My guess is the file type changed from V6 to V7 and the IOS app needed to update? How do I check to see if it is syncing OK?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @Kengel

    Indeed you're right; 1Password 7 cannot sync with Agile Keychain files. The new(ish) sync format is OPVault. If you look in the sync settings in 1Password for iOS does it show as being synced with an OPVault file in Dropbox? If so is that also what your other installations of 1Password show? If you add a new item on one device does it show up on the others?

    Ben

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