Safari Extension in Mavericks
The 1Password extension Will Not Install. Every time I try , it opens to the page with the Big Green Install button. I click it, it says downloading extension briefly, then it opens a new tab and a dark screen and does nothing else. I have probably tried it 30 times. It never completes downloading or installing. I don't know what it does but the 1password extension is not visible anywhere on the menu bar nor is it listed in extensions...
Frustrating.
Comments
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Hi @markh347,
I'm sorry to hear that you're having trouble getting the Safari extension installed. I'm going to need just a bit more information from you here.
Could you please send us a Diagnostics Report?
http://learn.agilebits.com/1Password4/diagnostic-report.html
I'd also like to see a screenshot of the dark screen you're seeing after attempting to download. There are instructions on how to take a screenshot here: http://take-a-screenshot.org/.
Then attach the entire .zip file and the screenshot to an email to us: support+forum@ agilebits .com
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
Once we see the report we should be able to better assist you. Thanks in advance!
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