Browser extension not working for Firefox 23.0.1 for Mac

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Spocky
Spocky
Community Member

Not sure if I missed an autoupdate somewhere but I can't reload the browser extension onto FF 23 (says its incompatible) and have lost access to completing fields.

I am on the v4.2 beta-6 of 1PW 4

Macbook Pro 15" 16GB RAM and 768Gb SSD

Cheers Spocky

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  • Megan
    Megan
    1Password Alumni
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    Hi @Spocky,

    Please ensure that you are using the latest stable version of Firefox. Currently that is v.27. If you are still seeing this message after updating your browser, please take a screenshot of this message. There are instructions on how to take a screenshot here: http://take-a-screenshot.org/. You can save the image to a service like Dropbox and include a link in your reply.

  • Spocky
    Spocky
    Community Member
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    Hi @Megan

    Thats weird as I have auto update of FF and it stopped at v23.

    Problem has been solved by upgrading to FF v27 (now 27.0.1).

    Cheers!

    Spocky

  • Megan
    Megan
    1Password Alumni
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    Hi @Spocky,

    I'm so glad to hear that updating fixed things for you - thanks for letting us know! If you have any further questions, please don't hesitate to ask :)

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