CMD-\ stopped working in Chrome

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Jordan Zimmerman
Jordan Zimmerman
Community Member

Looks like Mac Chrome update recently to Version 33.0.1750.146. Since this update, CMD-\ no longer works. I've removed/reinstalled the Chrome extension, reboot several times all to no affect.

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  • sjk
    sjk
    1Password Alumni
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    Hi Jordan ( @Jordan Zimmerman‌ ),

    I'm sorry that the Command-\ filling shortcut for the 1Password extension has stopped working in Chrome. Are you able to get filling to work in other ways on any pages? For example, if you open the main application and double-click on a preferred Login item in the item list, does it open the page in your browser and fill correctly?

    If you're running Sophos antivirus software, please double-check to make sure it's properly configured to allow local connections so 1Password filling will work:

    Configuring Sophos

    Have you tried filling with the 1Password extension in any other browser?

    Thanks in advance for answers to those questions for helping you fix this problem.

  • Jordan Zimmerman
    Jordan Zimmerman
    Community Member
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    That was it. I fixed Sophos and it's working now. Thanks.

  • sjk
    sjk
    1Password Alumni
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    That's great to hear, Jordan ( @Jordan Zimmerman‌ ).

    If 1Password filling does go awry again, the Sophos configuration is one thing to check because there are cases when it can be unexpectedly reset (e.g. after a system upgrade).

This discussion has been closed.