There is a sale on licenses at the moment. My questions are:
Any purchase (or upgrade) of 1Password for Windows now will entitle you to a FREE upgrade to 1Password 4 for Windows, once it's released!
Also, I've moved this discussion from the Lounge to the Windows area.
Please let us know if you have any other questions!
Looking in the store I discovered that the upgrade for windows is greyed out, at least in my case, presumably because I already have a windows version 3 license?
Do you already have a 1Password for Windows license? If you do, there's no need to purchase another (unless you're upgrading from a single-user to a family license, that is). There's no license requirement to work with 1Password 4 for Windows during the beta development period, either.
(According to our license policy page, by the way, if you purchased that license on 1 Jan 2013 or later, you'll be eligible for a free upgrade to 1Password 4 for Windows, when it's released.)
My purchase date is 12 November 2012 so I do not qualify for a free upgrade. Looks like that as an early adopter I'll be paying the price, literally.
Well, 1Password for Windows had been out for quite a while by November of 2012, so I'm not sure "early adopter" quite applies; but I hope you'll agree that more than 15 months (back to 1/1/13) is a very generous "free upgrade" window. Also, upgrades cost less than new licenses, so (even if nothing changes between now and the release date) you won't be paying the full price.
I hope that helps, @charlier98. Thank you so much for using 1Password!
Licensing for 1PW is a complicated issue based on the number of posts asking questions. Like a lot of people I attempt to find the best possible for a license so when it goes on sale I'm interested. As such, according to your website, I should be able to upgrade an existing 1PW 3 which I own to a windows license.
I put my 1PW3 license in the upgrade page and my list of possible upgrades (attached, note the price, $19.99) shows upgrade to a windows license.
I select the upgrade, I'm willing to pay for a 2nd windows license at ~ $20 now assuming that this is likely the best future deal for the windows 4 license, if not who cares.
After selecting the upgrade I am greeted with verbiage which basically says I can't upgrade (response attached) at the quoted upgrade price.
@charlie98, I'm sorry you're having a problem with the online store!
Please write to us at [email protected], and include a link to this forum thread; someone there will get it straightened out, right away.
We apologize for the inconvenience!
@charlie98 Do you own a Mac license or a Windows license? If you already own a Windows license, then there is currently nothing to upgrade. We haven't released a new Windows version yet. If you already own a Mac license, then please enter it here. Thanks!
@svondutch I am attempting to acquire another windows license, I already have one but, since my license was acquired prior to 2013-01-01, I am not eligible for the free upgrade when windows 4 becomes available. Being cheap but still willing to spend money now that gets me an upgrade later I am doggedly pursuing another license.
An upgrade of a Mac license, I used my 1PW3 license, to get another copy for windows via the upgrade route but this attempt met several problems as illustrated in my previous post.
Making a long story short I am following @DBrown's advice and will contact support via email.
please mark this issue as resolved
Will do. Thanks, @charlie98.