Wrong Email Address [Resolved - licenses re-sent]

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nsheth
nsheth
Community Member
edited April 2014 in Lounge

Hello:

I purchased 1 MAC and 1 Windows license yesterday, but accidently typed in wrong email address I have also emailed support about the issue. What is the time frame on resolving this issue.

Thanks

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  • Megan
    Megan
    1Password Alumni
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    Hi @nsheth‌

    Thanks so much for checking in on us! As you might imagine, we're seeing a bit of an increase in emails lately. We'll do our best to respond to your email as soon as possible.

    If you'd send me a private message with the email address you used to email support, I'd be happy to track it down in the piles and get this sorted out for you. :)

  • nsheth
    nsheth
    Community Member
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    Just did!

  • Megan
    Megan
    1Password Alumni
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    Hi @nsheth,

    You should see the licenses in your email inbox shortly! Since this issue is resolved, I'll close this thread, but don't hesitate to open another thread, or drop us a line at support@ agilebits .com if you have any further questions!

This discussion has been closed.