Firefox Extension Stops responding [moved to email]
I have the 1Password extension 4.1.0 and Firefox 28.0. After using Firefox for a while the iPassword extension stops working (i.e. I click the tool bar button and nothitng happens - very frustrating)). Sometimes 1Password mini stops working at the same time, and sometiles I can unlock 1Password mini, but either way it won't fill in any passwords. Restarting Firefox cures the problem (for a while). If I go away and do something else for 5 or 10 minutes it sometimes works when I try it again (note: this is frustrating). If, being overcome by frustration, I sit there repeatedly clickng the button it will sometimes start working again after a while (however this also has a detrimental effect on my blood pressure and I'm usually calling 1password and agilebits by every insult I can think of). Have you picked up how frustrating this is? I have created a new Firefox profile, but I still have the problem. I'm getting a little frustrated.
Comments
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Hi @lgj001,
I'm sorry you're having intermitted problems with the 1Password extension in Firefox and 1Password mini. Were you using multiple Firefox profiles when this trouble started?
So we can take a closer look at what could be causing this, please send us a Diagnostics Report from your Mac, along with a link to this topic and your forum username, to support+forum@agilebits.com. A brief comment here mentioning that you've sent the report would also be helpful. Thanks in advance!
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Hi sjk - thanks for responding.... The problem started before I set up a second (new) Firefox profile - I only tried this as it was suggested as a solution to a similar problem on the forums.... Diagnostic report on its way to you now...
Thnaks,
LGJ0
