Double login request

nextgear
nextgear
Community Member
in Android

Hi
Device nexus 5
Version 4.0.0b14

After application switch andò timeout lock both code are requested to unlock, pin code and master password

Comments

  • saad
    saad

    Hi @nextgear. I would like you to do a complete restart of your Nexus 5. I know it's an odd request, but there's a high possibility that it may just solve the problem. Could you let me know if rebooting helps?

    Is this happening to you every time you try to unlock your screen with a PIN code?

  • _CH_
    _CH_
    Community Member

    I have experienced the double pin request on app switch as well - but to be honest its never really bothered me. It seems like it may be happening because the application is open in the background (but the process isnt active) and you're also 'opening' it each of which would require a PIN

  • saad
    saad

    Thanks for letting us know you have experienced this problem too. I will pass on these details to our development team to review.

  • Fireshot
    Fireshot
    Community Member

    I have also experienced this however it is not consistent.

This discussion has been closed.