Removing mini icon in menubar

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Josh Enderle
Josh Enderle
Community Member
in Mac

I just recently uninstalled this program and I now have a permanent mini icon in the menubar. How do I remove it without reinstalling?

Comments

  • Jasper
    Jasper
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    Hi Josh,

    Please try running these Terminal commands:

    launchctl stop 2BUA8C4S2C.com.agilebits.onepassword4-helper launchctl remove 2BUA8C4S2C.com.agilebits.onepassword4-helper defaults write com.agilebits.onepassword4 KeepHelperRunning 0 defaults write com.agilebits.onepassword4 ShowStatusItem 0

    Let me know if that works! :)

  • Josh Enderle
    Josh Enderle
    Community Member
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    No such process for the launchctls

  • Josh Enderle
    Josh Enderle
    Community Member
    Options

    I just reinstalled and checked and unchecked the mini icon in preferences and its just adding a second icon. The old one is still there.

  • Jasper
    Jasper
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    Hi Josh,

    Could you please email us a Diagnostics Report from your Mac, along with a link to this topic, to: support+forum@agilebits.com

    A brief comment here mentioning that you've sent the report would also be helpful. Thanks in advance!

  • Josh Enderle
    Josh Enderle
    Community Member
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    I just sent it

  • Megan
    Megan
    1Password Alumni
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    Hi Josh,

    Thanks for sending that Report in! I have been unable to find the Report based on the email address attached to your Forum account. If you used a different email to send in the Report, please send me a private message with the address you used so I can track down your message and ensure that it is handled quickly. :)

  • tomik
    tomik
    Community Member
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    I have the same problem, but I need to remove the mini 1password 3 icon from the menu bar. What are the commands for that version? (I don't know the exact version, however I downloaded it from the Mac App Store two days ago, but that version has been replaced since then.)

  • Meek
    Meek
    Options

    Hi @tomik,

    I am sorry to hear that you are also experiencing this problem! Lets figure out whats going on.

    Would you also mind sending us a diagnostics report?

    http://learn2.agilebits.com/1Password4/diagnostic-report.html

    Then attach the entire file to an email to us: support+forum@ agilebits .com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    A short note here once you've sent the Report in will help us to keep an eye out for it. :grinning:

    Once we see the report we should be able to better assist you. Thanks in advance!

This discussion has been closed.