signed up for latest 1Password but I cant load or sync, it does not recognize my Master Password

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Brian567
Brian567
Community Member
in iOS

Hi
I am trying to sync to Dropbox and load to the new 1Password.I have done this OK on my wife’s iPhone BUT when I try to sync on my IPhone 5 I select sync to Dropbox the account is correct I turn on Sync to Dropbox it then goes to “Master Password on IPhone” I put in my 1Password master password and it says “Failed Password attempt”
The notice says:
Ticket < OAService Ticket. Status=unauthorised, code=401 body:{“error”. Authentication failed”}>

What do I have to do?

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  • Brian567
    Brian567
    Community Member
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    somehow this has resolved its self

  • Megan
    Megan
    1Password Alumni
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    Hi @Brian567,

    Thanks for letting us know that you're all sorted out! I'm sorry to hear that we weren't able to get here in time to be of any real use ... Please do let us know if you run into any further snags, we'd be happy to help! :)

This discussion has been closed.