Reset icloud vault

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sspencer21
sspencer21
Community Member
in iOS

I stupidly forgot master password during set up. I downloaded the app again to my iPhone but it is asking me for the old email to synch to icloud. How can I reset it or open a new vault?

Comments

  • Megan
    Megan
    1Password Alumni
    Options

    Hi @sspencer21‌

    To start fresh with 1Password 4 for iOS, please try:

    • Tap & hold on the 1Password icon on the home screen. It will begin to move slightly, and an x will appear on the corner.
    • Tap the x on 1Password, and confirm the deletion.
    • Press the Home button to stop the other apps on your screen from moving.
    • Delete the Data on iCloud: http://learn.agilebits.com/1Password4/iOS/Tutorials/ios-reset-data.html
    • Restart your iOS device
    • Now, visit the App Store on your device, and tap the Purchased section (on iPhone, Purchased is nested within Updates).

    • Find 1Password in your purchase history and tap the cloud icon to re-download, free of charge.

    • When you open 1Password 4 for the first time, select "I'm a New User" and you should be all set! :)

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