How do I get 1Password to store the information below?

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jwrhold
jwrhold
Community Member
in iOS

StoreId:
Username:
Password:

However hard I try, I just cannot make it work.

Thanks in advance!

Comments

  • Jasper
    Jasper
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    Hi @jwrhold,

    Are you trying to store this data for a login form on a website that requires all three fields?

    Also, are you using 1Password for Mac as well?

    Thanks in advance for the additional info! :)

  • jwrhold
    jwrhold
    Community Member
    Options

    Hi,

    I don't mind how it gets stored, but yes, as shown, there are three fields for the website I wish to log in to.

    I am using the programme on iPad and iPhone only.

    J

  • Jasper
    Jasper
    Options

    Hi @jwrhold,

    Unfortunately, adding extra web form fields is not supported on iOS. You need to add them using 1Password for Mac.

    Sorry I don't have a better answer for you!

  • jwrhold
    jwrhold
    Community Member
    Options

    Ok, thanks for this information. I can only conclude that this app is not any good for me, as it only does half the job it purports to. Please could you advise how I can get a refund on this app?

    Many thanks

  • Jasper
    Jasper
    Options

    Hi @jwrhold,

    I'm very sorry this particular feature isn't available on iOS at the moment.

    Are you having any other trouble with the app that we may be able to help with?

    But, if you'd like to request a refund from Apple, please see these instructions: http://www.imore.com/how-request-refund-itunes-or-app-store-purchase

This discussion has been closed.