Extension not compatible with Firefox 19? [correct; requires version 24 or later]

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pborsella
pborsella
Community Member
edited June 2014 in Mac

While trying to install the browser extension for 1P 4 for Mac on Firefox 19.0.2 I am getting the following error: "1Password could not be installed because it is not compatible with Firefox 19.0.2" (see attached screen shot)
Any suggestions on how to proceed?
Thanks....Peter

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  • pborsella
    pborsella
    Community Member
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    And now, after trying several time with the same error, it suddenly installs successfully. No idea why, but it looks like I'm in business.

  • Stephen_C
    Stephen_C
    Community Member
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    Hmm, I'm not sure you should have been able to do that. The 1P4 Firefox extension is not meant to work with FF versions older than 24, if I remember correctly. Is there any reason you're not using the latest FF stable version?

    Stephen

  • Jasper
    Jasper
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    Hi @pborsella,

    The version 4 browser extension only supports Firefox 24 ESR or later. But we recommend using the latest stable version (29.0.1) — available for download on Mozilla's website: https://www.mozilla.org/en-US/firefox/

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