sync not working [resolved by resetting Dropbox sync]
I have the 1password app on my macbooks, iphone and ipad. When I make a change on a macbook, it syncs to Dropbox immediately. However, when my iPhone syncs, there continues to be differences e.g., I just deleted one of two Groupon Logins on my macbook but I now see two on my iPhone. Why would this be?
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Hi @drschwartz,
Please try completely re-setting Dropbox sync:
On your iOS device(s), open 1Password 4 for iOS, tap Settings > Sync > Sync Service, then Disable Sync.
On your Mac(s), open 1Password 4 for Mac, and click the 1Password 4 menu, then Preferences. Click Sync, and then Change syncing.
- Check the box to remove the data from Dropbox and confirm that you want to disable sync.
Check your Dropbox folder and delete any other 1Password folders or files that the remove data checkbox did not take care of.
Restart all your devices.
On your Mac, go back to the Sync preferences, and click Dropbox. Click Choose vault, then navigate to your Dropbox folder and select Open. This will regenerate a 1Password folder in Dropbox, and that will contain a new 1Password.agilekeychain file.
Allow Dropbox to fully sync.
Go back to any other Macs and iOS devices and re-enable Dropbox sync.
Let me know if that helps. :)
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seemed to work, thx!
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You're welcome! Please let us know if you have any other questions. We're always happy to help! :)
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