Autofill does not fill the correct password for Amazon [resolved by manually saving new Login item]

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Robert White
Robert White
Community Member
edited June 2014 in Mac

When using 1Password mini from my menubar to autofill for amazon it provides some nondescript 8 digit long password, though my actual password is 20 characters long. When I click through 1Password from the menubar and copy the password and paste it in it works fine. But it's using some random string of characters I don't know about for amazon and I don't understand. I'm hoping/assuming that someone else has seen this problem before and tell me how to resolve it.

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  • Jasper
    Jasper
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    Hi Robert,

    Could you please try saving a new login manually for Amazon and see if that helps:

    Saving a new Login manually

    Let me know how it goes! :)

  • Robert White
    Robert White
    Community Member
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    Yes that worked, thank you. This issue has never happened before.

  • Megan
    Megan
    1Password Alumni
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    Hi Robert,

    Thanks for letting us know that @JasperP's steps got you all sorted out! These steps are often handy when a Login starts to misbehave - often the site may have made some changes that cause 1Password to trip up a bit.

    I hope things work smoothly for you from now on, but we're here if you have any further questions or concerns!

This discussion has been closed.