User names not being filled in?

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jon123
jon123
Community Member

Since upgrading to Mavericks (or possibly to 10.9.4, sorry not sure if it was before or after that as I did both within just a few days), 1Password seems to not want to fill the username in on a few sites. I've already looked over the page talking about what to check if data isn't being filled and nothing in there applies.

Further for some reason whenever I try to log in to any Apple sites (with my Apple ID), it is rejected. I've double checked the saved login/password and just now I tried replacing the info. Still it is always rejected. I can type it in manually then (or even copy/paste from 1Password), and it will work.

Any ideas?

Thank You,
Jon

Comments

  • Stephen_C
    Stephen_C
    Community Member
    edited July 2014
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    Have you tried re-creating and saving the login manually for the troublesome sites? That sometimes fixes problems like this.

    (Edited to add the link.)

    Stephen

  • Megan
    Megan
    1Password Alumni
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    Hi @jon123,

    I've seen a few cases recently where 1Password has been having difficulty filling a username, could you possibly send along a few of the URLs that are giving you problems so that we can do some testing here?

    As far as your question about your AppleID goes, please give @Stephen_C's instructions a try - manually saving a new Login usually sorts out troubles like this. :)

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