Username no longer being filled on everbank.com

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genec00000
genec00000
Community Member
in Mac

1Password is no longer filling the username for Everbank. This is both the case for the official front page www.everbank.com (where you have to hit "Sign on" for the login form to appear), as well as the "backdoor" login page that I had been using: https://cibng.ibanking-services.com/EamWeb/Account/Login.aspx?orgId=220_063092110

Can you guys please fix this?

Thanks!

Comments

  • Stephen_C
    Stephen_C
    Community Member
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    Have you tried re-creating and saving the login manually? That sometimes fixes this sort of problem.

    Stephen

  • MrC
    MrC
    Volunteer Moderator
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    Everbank has changed their site.

    The first step requires clicking the Sign On button which is AJAX-based, injecting some Javascript, which expands to a secondary menu where the Username is available. This doesn't auto-fill, as there is nothing on the web page source to trigger 1Password and the Javascript data is encoded. It ends up looking like:

    <div class="m-all">
   <input name="SignOnFormLogin$txtUserId" type="text" id="SignOnFormLogin_txtUserId"
              class="signon login-user-id" placeholder="User ID" data-validation="optional" />
</div>

    Cmd-\ will fill in the Username however after it is present on the page. And the second login page for the Password entry now seems to have a fairly long (6+ seconds) delay, and this may be longer than 1P4 is willing to wait, or maybe 1P4 can't auto-fill this entry anyway. Again, a Cmd-\ will fill in the password.

    The Javascript gurus at AgileBits might be able to make some headway.

  • Megan
    Megan
    1Password Alumni
    edited July 2014
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    Hi @genec00000‌

    I was able to create a Login for Everbank (for the 'backdoor' URL you provided in your original post) using the steps here: 1Password and Bank of America (which are similar to the ones that @Stephen_C posted earlier, but are specially designed for multi-page Logins.)

    Are you able to get a working Login using these steps?

  • MrC
    MrC
    Volunteer Moderator
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    Be careful with using that URL. Sometimes you can end up with a page that only contains:

    Required parameter missing from the URL.

    Trace Id: 4718_121415_4484

  • Megan
    Megan
    1Password Alumni
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    Hi @MrC,

    Thanks for the followup! We've done some further investigation here and it does appear that this site could use some developer attention. I've filed an issue in our internal tracker. We'll do what we can to get this sorted.

    internal reference number: OPX-544

  • sjk
    sjk
    1Password Alumni
    edited July 2014
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    Hey guys,

    I created a single test item that can fill the User ID field using Command-\ (⌘\) on the main https://www.everbank.com page after clicking the Sign On button, then auto-submits, which opens the second page where the Password field can be filled using Command-\ (⌘\) again followed by another auto-submit. It bypasses the "backdoor" page (and its User ID field) that @genec00000‌ mentioned, which can sometimes instead generate the error page that @MrC mentioned if opened directly. But the item needs a second website field with at least the domain of that URL:

    Such an item doesn't support Go & Fill because, as @MrC says:

    The first step requires clicking the Sign On button which is AJAX-based, …

    At least there are ways to use 1Password with Everbank even if all are a bit wonky at the moment.

This discussion has been closed.