Can't sync with Dropbox

rogerf
rogerf
Community Member

I am unable to sync my iPhone with Dropbox. I am able to log into Dropbox from 1Password, but can't sync the file. When I click my name and it searches for the file, I get a not found error message that quickly flashes. I have confirmed that the 1password file is in Dropbox. What am I doing wrong?

Comments

  • hawkmoth
    hawkmoth
    Community Member

    Is the 1Password data in the default location? If it isn't, that is likely to be your trouble.

  • MikeT
    edited July 2014

    Hi @rogerf,

    What is the name of your 1Password data file? In 1Password 4 for iOS, it scans for all .agilekeychain files in the Dropbox folder. If the file doesn't end in .agilekeychain, 1Password won't find it.

    Also, make sure you can find it on Dropbox.com, to confirm that your computer did finish syncing it. If you can't, you need to wait for Dropbox on your computer to finish its sync first.

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