Safari Extension [moved to email]

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MarkBernard
MarkBernard
Community Member
edited July 2014 in Mac

Migrating over to a new iMac. Running OS 10.9.4

Installed the MAS version 4.4.1 MAS, synced all up, and installed the Safari Extension.

The extension is not working properly. When I quit and restart Safari, it works as expected, for the FIRST try (sometimes, possibly more – but always at least once.

After than, the toolbar button is still there, and it still "depresses", but NOTHING happens. Quit and restart Safari, and all is fine again.

When it's NOT working, 1Password mini shows the option to install the extension, and actually allows the download and installation of the extension. The new installation works for a while and then reverts to the buggy operation again.

Safari extension 4.2.3

Mark.

Comments

  • Jasper
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    Hi @MarkBernard,

    Sorry to hear about the trouble!

    So we can investigate, could you please email us a Diagnostics Report from your Mac, along with your forum username and a link to this discussion, to: support+forum@agilebits.com

    A brief comment here mentioning that you've sent the report would also be helpful. Thanks in advance!

  • MarkBernard
    MarkBernard
    Community Member
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    Done. Thanks.

  • sjk
    sjk
    1Password Alumni
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    Report received, Mark ( @MarkBernard ) -- thanks! Someone from our team will have a look and get back with you as soon as possible to help resolve this problem. We'll keep the discussion going through email and I'll close this topic so we're not getting wires crossed between here and there. :)

    ref: CIV-39344-736

This discussion has been closed.