Cannot sync from iphone to macbook [moved to email]
I upgraded my macbook to 1Password 4. I am running iOS 10.9.4. I cannot get it to find my 1password data. I still have the data on my iphone. I cannot figure out how to sync the data on my iphone to my macbook. When I try to sync from the iphone and use the wifi option it tells me to open 1password 4 on y macbook and then enter 2 authorization codes. When I go to 1password on my macbook, I cannot figure out where to enter the authorization codes.
So next I tried to sync through dropbox from the iphone. I get the following error message: failed to begin dropbox sync - unknown error error = "version 0 of the API is not supported."
OK so what do i do now?
Comments
-
Are you using 1P4 for iOS on your phone? You can't sync directly between 1P4 for OS X and 1P4 for iOS unless you are.
Stephen
0 -
I am using 1p4 version 3.7.2 on my iphone. I guess I was afraid to upgrade my iphone version for fear that i wold then not be able to view my password data from there either. So I guess I just need to take the leap?
0 -
Yes, you need to take the leap—but it will be slightly less painful than usual because 1P4 for iOS is currently on sale in the iOS app store. ;)
When you have it, if you have any trouble using sync do by all means post back. There are a lot of helpful people on these forums!
Stephen
0 -
OK I have updated 1P4 for my iphone. I am trying to sync via wifi. When I go to 1P4 on my mac book, the instructions on the iphone tell me to go to Window>wifi sync. I tried this, but the "wifi sync" link is grayed out. OK so now what do i do?
0 -
Do you have any other sync method enabled in 1P4 for OS X? You can use only one sync method at any one time. If you do have another sync method enabled on the MacBook just disable that and you should be able to select wifi sync.
Stephen
0 -
Not sure I know how to enable or disable a sync method, but here is what I tried. I went to 1P4 on my macbook under preferences>Sync. I have 3 choices listed: icloud, dropbox and folder. All 3 are grayed out. I assume that means I cannot use any of those 3 ways of syncing (because they are grayed out). What's next?
0 -
Hi David,
1Password must be unlocked on your MacBook before you can select Sync preferences or open the Wi-Fi Sync. And here are some places where you can find out more about syncing options for your Mac and iPhone:
Syncing your 1Password data (Mac)
Syncing your 1Password data (iOS)
I hope that helps. If you have other questions please let us know! :)
0 -
I followed the on-line instructions. I went to window>wifi sync and the link is grayed out. What do I do now?
0 -
Hi David,
Since you emailed us about this issue, we will handle it in email from now on. Thanks!
ref: XUX-62883-484
0
