New Computer only syncs 2/3 of my logins

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bricestacey
bricestacey
Community Member
in Mac

I just got a new computer and when I perform a sync via Dropbox or folder I only get 108 out of 149 items.

I was only able to get my whole keychain only after exporting and importing from the .1pif format.

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  • Megan
    Megan
    1Password Alumni
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    Hi @bricestacey‌

    I'm sorry to hear that you've been having trouble getting your data imported into 1Password. Let's run a quick test just to confirm that sync is working properly now:

    • Create a test entry on your Mac ("Test, Mac") and add some data
    • Create a test entry on each of your iOS devices ("Test, iPhone/iPad") and add some data
    • Does "Test for Mac" show up on either of your iOS devices?
    • Does "Test for iPhone" and/or "Test for iPad" show up on your Mac?
    • Log in to the Dropbox website and click on the 1Password.html file inside your 1Password.agilekeychain folder
    • Enter your Master Password
    • Do either or any of your test entries show up in your database here?

    Please let me know the results of this little experiment - once we have a better idea of where things are going sideways, we should be able to get this straightened out simply for you :)

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