Crash when using multiple computer accounts
Hi,
I am using 1Password on my working computer's main account. I also have created a private account and want to use 1Password there as well (with same iCloud account). But 1Password Mini crashes and I've tried restarting it several times. What's up?
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I'm sorry to hear that you're having trouble with 1Password right now. We'll need to take a closer look at your system here to determine where things are getting tangled up.
I'd like to ask you to create a Diagnostics Report from your Mac (from the account that's acting up):
https://guides.agilebits.com/knowledgebase/1password4/en/topic/diagnostics-report#mac4Then attach the entire file to an email to us: support@agilebits.com
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
A short note here once you've sent the Report in will help us to keep an eye out for it. :)
Once we see the report we should be able to better assist you. Thanks in advance!
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You should received the mail now. :)
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We've received your Diagnostic Report - thanks for sending it in! Someone from our email support team will review it and get back to you as soon as possible. :)
internal reference number: YJL-83298-983
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