Stopped Dropbox syncing without any warning

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tina
tina
Community Member
in Mac

I have been syncing a Mac OSX with an iPhone and an iPad through dropbox through all versions of 1 password, always without problem. Suddenly all units stopped to sync, without any warning. I had to sync manually through wi-fi. Any suggestions.
Does anyone know how to perform a forced synch, so one can now, or see the actual sync process?

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  • sjk
    sjk
    1Password Alumni
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    Hi @tina,

    I'm sorry that syncing your 1Password data with Dropbox has abruptly stopped working for some reason. When you open the Sync tab of the Preferences window in 1Password on your Mac is Dropbox Sync still configured? And when you select Settings > Sync in 1Password on your iPad and iPhone, is the Sync Service still configured for Dropbox?

    If any of that Dropbox syncing configuration is disabled then you'll want to reenable it, which will hopefully get is working smoothly again. And if the configuration looks normal we can do some additional troubleshooting to figure out where things are getting tangled up.

    Please let us know what state things are in after checking on that. Thanks!

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