Safari extension closes or crashes 1password 4 [issue: x3watch interfering with app/extension]

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josiahmorgan
josiahmorgan
Community Member
edited September 2014 in Mac

So the Safari extension just stopped working. When I try to use it I get the message "Looking for the 1Password app."

image

While trying to figure this out I noticed that if 1password is open when I click the extension icon in Safari it then closes (or crashes).

Any ideas you have are greatly appreciated!

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  • khad
    khad
    1Password Alumni
    edited September 2014
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    Sorry you're having this problem, @josiahmorgan‌!

    So we can give you some specific (and hopefully easy) instructions, could you please email us a Diagnostics Report from your Mac, along with your forum username and a link to this discussion, to: support+forum@agilebits.com

    This will provide us with more information about your current setup, and allow us to provide you with specific steps.

    A brief comment here mentioning that you've sent the report would also be helpful. Thanks in advance!

    ref: WFD-57615-734

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