Vault Mismatch using Dropbox on my iPhone 5s... Again.

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The18thLetter
The18thLetter
Community Member
in iOS

So, I have Dropbox set to sync my 1Password Keychain with 1Password 5 on my iPhone 5s and iPad 3. I've had to delete 1Password on my iPhone 5s twice and my iPad once since updating to the latest version of 1Password. I have 1Password 5.0.1 installed along with iOS 8 on both devices. What do I need to do to get the vaults to stop mismatching? (I've deleted the apps instead of merging the data to ensure that no data loss or duplication happened.)

Please help. What can I do to stop the madness?

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  • Megan
    Megan
    1Password Alumni
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    Hi @The18thLetter‌

    I sincerely apologize for the trouble here. The issue with Dropbox sync becoming disconnected is currently being investigated by the developers. Right now it looks like it might be an issue of the iOS losing preferences, but we still need to confirm our suspicions and figure out a way to work around this bug while we wait for a proper fix.

    I really do wish I had a better answer for you here. As soon as we do, we'll be sure to let users know!

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